NursePathway NZ — Last updated: 16 July 2026

NursePathway NZ (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect through www.nursepathwaynz.com, how we use it, and your rights under the Privacy Act 2020 (New Zealand).

1. Information We Collect

We may collect the following personal information:

• Contact details you provide via our Contact Us form or email, such as your name, email address, and phone number
• Information you provide when signing up for our free NCNZ Recertification Audit Process Guide and Readiness Checklist, such as your name and email address
• Information you share with us during coaching sessions or in support documents, which may include details about your nursing registration, employment history, and professional development
• Payment-related information processed through our third-party payment providers (Stripe and/or PayPal). We do not directly receive or store your full card details
• Basic website usage information collected automatically (such as through analytics or cookies), if enabled on our website

2. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide the coaching, guidance, or digital products you have requested or purchased
• Send the free guide/checklist you have signed up for, and related follow-up information about our services
• Process payments and manage bookings
• Improve our website and services
• Meet our legal and accounting obligations

We will not use your personal or professional information for any purpose other than those described above without your consent.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with trusted third parties only where necessary to operate our business, including:

• Payment processors (Stripe and/or PayPal) to process your payment
• Our website host and website builder (Webador) to operate our website and store/shop functionality
• Zoho, our email hosting and email marketing provider, to deliver the free guide, respond to your enquiries, and send emails you have signed up to receive
• Scheduling or video-call tools used to book and deliver coaching sessions

These providers may process and store data outside New Zealand. Where this occurs, we take reasonable steps to ensure your information continues to be protected in a manner consistent with the Privacy Act 2020.

We do not share the content of your reflective practice, portfolio material, or coaching discussions with NCNZ, your employer, or any other third party. Submission of any material to NCNZ or an employer remains your responsibility.

4. Cookies and Website Analytics

Our website may use cookies or similar technologies provided by our website platform (Webador) and/or analytics tools to understand how visitors use our website and to improve user experience. You can control or disable cookies through your browser settings; however, this may affect how parts of our website function.

5. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, meet legal and accounting obligations, and maintain appropriate records of coaching engagements. If you ask us to delete your information and we have no legal obligation to retain it, we will do so within a reasonable time.

6. Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access, including relying on the security measures of our website platform and payment providers. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under the Privacy Act 2020, you have the right to:

• Ask us to confirm what personal information we hold about you
• Request access to and a copy of your personal information
• Request correction of any information that is inaccurate, incomplete, or out of date
• Ask us to delete personal information, where we are not required to retain it
• Unsubscribe from marketing or guide-related emails at any time, using the unsubscribe link or by contacting us directly

To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

Our services are intended for nursing professionals and are not directed at children. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The version published on our website at the time you provide your information will apply.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at info@nursepathwaynz.com or via the Contact Us page at www.nursepathwaynz.com/contact-us.

If you have concerns about how we have handled your personal information that we have not been able to resolve, you may also contact the Office of the Privacy Commissioner at www.privacy.org.nz.